Security and Privacy Statement

Crystal Productions’ checkout process is protected with SSL, the standard for encrypted commercial transactions throughout the Internet. SSL encrypts all personal information, including your name and credit card number, so that this information cannot be read as it travels through the Internet.

We guarantee that every online transaction you make will be 100% safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at our online store. Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, we will cover the entire liability for you, up to the full $50.00. We will only cover this liability if the unauthorized use of your credit card resulted through no fault of your own from purchases made while using the secure server. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures. Shop safely with Crystal!

Crystal uses VeriSign, the industry leader, as its’ security verification service. Transaction information is encrypted prior to transmission using the most powerful and secure encryption technology. In addition, our site ownership, operation, and identity are verified as authentic and valid. Click on the VeriSign Secured icon at the bottom of every page to verify and view Crystal's security certificate. Only those web pages where you actually enter your credit card and billing information pass encrypted information.

Crystal, like all companies that sell through a catalog or through an online store, maintains a list of current and potential customers. If you order from us, or if you request a catalog, then we will send you a new catalog from time to time, depending on the amount of business you do with us. We like to have email as well as postal addresses if possible. It's our best way of staying in touch.

We recognize that you may or may not want to receive future catalogs and offers. If you don't want either catalogs or email from us, let us know and we will follow your wishes. Like other companies in our industry, we sometimes rent or exchange names and mailing addresses with companies that offer catalogs in related fields. If you do not wish to receive our catalog or other catalogs, please call 1-800-255-8629 or email us at We try hard not to send anybody a catalog unnecessarily, and we seek your help in avoiding duplicate accounts and unnecessary mailings.

We do not rent or exchange email addresses or telephone numbers, and we have no plans to do so in the future. We maintain that information in our own records only so that we can contact you.

We do no "direct telemarketing" by telephone or fax, and we will never offer your name and phone number to any company that does. We do no telephone marketing and we do not sell information to companies that do.

Crystal provides its services to you subject to the preceding policies which may be updated and/or revised from time to time by Crystal without notice to you, and which become effective when posted. Please refer to this page to review our most current policies and terms of use.